What are the shipping fees and delivery timeline?
Enjoy Free standard shipping on orders over £100 (before taxes) within the United Kingdom
UNITED KINGDOM
Shipping time within the UK range between 1-4 business days.
Standard Shipping : £3.98
Expedited Shipping: £6.98
Order fulfillment
We process all orders within 24 business hours. Orders are shipped Monday through Friday, excluding holidays.
Can I cancel, modify my order, or change my shipping address?
We aim to process your order promptly within a few business hours of placement. If you need to cancel, modify your order, or update your shipping address, please contact our customer service at info@draecollection.com as soon as possible. We will try to accommodate your request.
Please note that changes cannot be made once the order has been shipped. If your order has already shipped, you may still initiate an exchange or receive store credit upon receipt of your items.
Package Returned to Sender?
If your package has been returned to sender due to an address issue or incomplete information, please contact our customer service at info@draecollection.com. Our team will promptly assist in resolving the issue and ensure your package is reshipped to you.
